Privacy Policy
Last Updated: September 27, 2026
Introduction
Nova Tile & Marble Ltd. (“Nova Tile & Marble,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes the types of information we may collect when you visit our website, submit an inquiry, subscribe to communications, or otherwise interact with us online. It also explains how we collect, use, disclose, retain, and protect that information.
Information We Collect and How We Collect It
We may collect personal information that you voluntarily provide through our website, including your name, email address, telephone number, professional role or business type, project details, material interests, and any messages, plans, images, documents, or other files you choose to submit.
If you subscribe to our mailing list, we may also collect your email address and information relating to your communication preferences.
Our website may also collect certain technical information automatically, such as your IP address, browser type, device information, referring website, pages viewed, and general website usage information.
How We Use Your Information
Nova Tile & Marble may use personal information to respond to inquiries and project requests, provide information about products and materials, assist with material selection, manage showroom and customer communications, and support our day-to-day business operations.
We may also use information to operate, maintain, secure, and improve our website, understand how visitors interact with it, and send marketing communications where you have provided consent to receive them.
We do not use personal information for purposes that are materially different from those for which it was collected without obtaining additional consent where required.
Email Marketing
If you choose to subscribe to our mailing list, we may send you communications relating to new materials, showroom updates, projects, products, and other Nova Tile & Marble news.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
Submitting a general contact form, showroom inquiry, or project inquiry does not automatically subscribe you to marketing communications.
Third-Party Service Providers
Nova Tile & Marble may use third-party service providers to support functions such as website hosting, online forms, email communications, analytics, security, and other website or business operations.
These providers may process personal information on our behalf only as necessary to provide their services.
Some service providers may process or store information outside Nova Scotia or Canada. In those circumstances, the information may be subject to the laws of the jurisdiction in which it is processed or stored.
Disclosure of Personal Information
Nova Tile & Marble does not sell personal information.
We may disclose personal information to service providers where necessary to operate the website or provide business services, where required to respond to or fulfil your request, where you have provided consent, or where disclosure is required or permitted by law.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, remember preferences, measure website performance, and understand how visitors interact with the site.
Some cookies may be necessary for the website to function properly, while others may support analytics or other optional features.
You may be able to manage or disable certain cookies through your browser settings or through cookie preference controls provided on the website. Disabling cookies may affect how some website features function.
Retention and Security
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, manage our business relationships, and meet applicable legal, accounting, regulatory, or administrative requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Access, Correction and Withdrawal of Consent
You may contact Nova Tile & Marble to request access to personal information we hold about you or to request correction of inaccurate or incomplete information, subject to applicable legal limitations.
Where personal information is processed based on your consent, you may withdraw that consent at any time, subject to applicable legal or contractual restrictions and reasonable notice.
You may also unsubscribe from marketing communications at any time.
Third-Party Websites
Our website may contain links to websites operated by manufacturers, suppliers, social media platforms, or other third parties.
Nova Tile & Marble is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
Nova Tile & Marble may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable requirements.
Any updates will be posted on this page and the “Last Updated” date will be revised accordingly.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy or the way Nova Tile & Marble handles personal information, please contact:
Nova Tile & Marble Ltd.
92 Thornhill Dr
Dartmouth, NS B3B 1S3
Phone: (902) 468-2945
Email: admin@novatile.ca
